Refund Policy

Last updated January 2026. This policy outlines the terms under which refunds may be issued for Panther Lab LTD services.

Panther Lab LTD London, England

his Refund Policy applies to services provided by PANTHER LAB LTD ("Company", "we", "us", or "our").Company Information:PANTHER LAB LTDCompany Number: 17053849Registered Office:71–75 Shelton StreetCovent GardenLondon WC2H 9JQUnited KingdomContact Email: pantherlabltd@proton.me

GENERAL POLICY

Due to the nature of digital services, educational content, and personalized coaching, all sales are considered final unless otherwise stated in writing.By purchasing any service, you acknowledge and agree to this Refund Policy.

ELIGIBILITY FOR REFUNDS

Refunds may be considered only under the following circumstances:• The service purchased was not delivered.• A duplicate payment was made in error.• A technical issue caused failure of service delivery that could not be resolved.Refund requests based on change of mind, personal circumstances, or subjective expectations are not eligible.

REQUESTING A REFUND

To request a refund, you must contact the Company within 14 days of the original purchase date.Requests must be submitted via email to:pantherlabltd@proton.meThe request must include:• Full name• Purchase date• Description of the issue• Proof of payment

REVIEW PROCESS

All refund requests are reviewed on a case-by-case basis. The Company reserves the right to request additional information before making a decision.

APPROVED REFUNDS

If a refund is approved, it will be processed using the original payment method where possible.Processing times may vary depending on the payment provider.

NON-REFUNDABLE SERVICES

The following are non-refundable:• Completed coaching sessions.• Delivered digital materials.• Services already accessed or used.

 CHARGEBACKS

Initiating a chargeback without first contacting the Company may result in suspension of access to services and future refusal of service.

POLICY CHANGES

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised “Last updated” date.

CONTACT INFORMATION

PANTHER LAB LTD71–75 Shelton StreetCovent GardenLondon WC2H 9JQUnited KingdomEmail: pantherlabltd@proton.me